All About The Dog, LLC Mobile Dog Grooming |
Policies |
![]() | For your pets safety and the safety of the pets that follow it is | |
highly recommended but not required , that your dog be up to date on all vaccinations. ( I do disinfect the van after each dog and deep clean it every evening, but vaccinations are very important to your dogs general health. ) | ||
![]() | Comfort always comes before style. If your dog is matted to the | |
point that I can not safely remove the mats they will be shaved and as much hair as possible will be left. If the pet can be safely dematted, an extra fee will be incurred if it takes longer than an average appointment (about an hour depending on breed) | ||
![]() | If during any grooming session your dog becomes too stressed or | |
aggressive, the grooming will stop immediately for the safety of your dog and myself. The price will be adjusted according to how much grooming has been performed. | ||
![]() | For senior or easily stressed pets: In the case that the grooming | |
session takes longer then an average appointment time (usually an hour depending on breed and style) due to stress or limitations of an older dog an extra charge may be incurred. | ||
![]() | Grooming can occasionally expose an unknown medical problem or | |
even aggravate an existing one, which can appear during or after grooming. Any sign of a potential problem will be brought to your attention following the grooming. | ||
![]() | If no one is home at the time of a scheduled appointment and there | |
is no way to obtain your dog, a fee of 50% of your total bill will be added to your next grooming appointment. (If this happens more than once, the 2nd time the fee will need to be received prior to the next appointment.) Since emergencies do happen, please leave a note on the door or a message on the voice mail before I arrive (the phone number is a cell phone and I check it regularly) and the no-show fee will be waived. | ||
![]() | Cancellation Policy: Appointments canceled with less than 48 hours | |
notice will incur a cancellation fee of 50% of the total bill and will be added to the next grooming session. (If this happens more than once, the 2nd time the fee will need to be received prior to the next appointment.) | ||
![]() | There will be a $30 fee for all returned checks. |